Free Ebook Service That Sells!: The Art of Profitable Hospitality, by Jim Sullivan, Phil "Zoom" Roberts
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Service That Sells!: The Art of Profitable Hospitality, by Jim Sullivan, Phil "Zoom" Roberts
Free Ebook Service That Sells!: The Art of Profitable Hospitality, by Jim Sullivan, Phil "Zoom" Roberts
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Maximize your service and sales success and change the financial future of your operation with Service That Sells!, one of the best-selling books in foodservice history. This must-have restaurant management book will show you how to:
Build repeat business through increased guest loyalty and positive word-of-mouth advertising.
Deliver better service by focusing on the 12 points in the Cycle of Service.
Increase check averages and profits by turning order-takers into salespeople.
Create successful and profitable marketing programs.
Improve staff morale through higher earnings, rewards programs and teamwork incentives
The tips, tricks and techniques in Service That Sells! have maximized the service and sales potential of restaurant operations ranging from quick service to full service, business and industry to family dining for decades.
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- Sales Rank: #241246 in eBooks
- Published on: 2014-01-11
- Released on: 2014-01-11
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
This book is a timeless resource I use to train ...
By Amazon Customer
This book is a timeless resource I use to train my servers and server trainers with. If I ever lose or loan a copy of this book, I immediately order a replacement.
0 of 0 people found the following review helpful.
Great Book for the Food Service Industry
By Bharat Mans
This book is a great read for anyone in the food service industry. From Busboys, waiters, to managers and owners. Follow the book and success will follow.
0 of 0 people found the following review helpful.
Very easy read
By NCmomof2
It seems overly simplistic but this book really brings out simple systems and ideas that are often lost in the hospitality business.
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